Privacy Policy

Last updated: April 2026 · Version: DRAFT v1.0

1. Introduction

This Privacy Policy describes how TapACrew ("we," "us," or "our") collects, uses, discloses, and protects personal information of users ("you" or "your"). By using the Platform, you consent to the practices described.

2. Information We Collect

Information You Provide

• Account information: name, email, phone, password
• Profile information: bio, skills, rates, address, experience, business details
• Identity verification documents (through Stripe Identity)
• Payment information (handled by Stripe; we do not store full card or bank numbers)
• Uploaded documents: licenses, certifications, insurance, W-9, etc.
• Communications: messages, job descriptions, reviews, dispute info
• Content you post: job listings, profile photos, reviews

Information Collected Automatically

• Device info: browser type, operating system, IP address
• Usage data: pages visited, features used, clicks
• Cookies (essential only; we do not use advertising trackers)

Information From Third Parties

• Identity verification results from Stripe Identity
• Payment processing information from Stripe
• Email delivery information from our email provider

3. How We Use Information

• To provide, maintain, and improve the Platform
• To facilitate transactions between Users
• To process payments through Stripe
• To verify identity and eligibility
• To send notifications about jobs, payments, and platform activity
• To communicate with you about your account and support requests
• To enforce our Terms and prevent fraud
• To comply with legal obligations

4. How We Share Information

With Other Users

Your profile information (name, bio, skills, ratings, reviews) is visible to other Users as part of the marketplace. Contact information is not shared unless you agree through in-platform messaging or offers.

With Service Providers

• Stripe — for payment processing and identity verification
• Supabase — for data hosting and authentication
• Email providers — for transactional emails

For Legal Reasons

We may disclose information to comply with laws, respond to subpoenas or court orders, protect rights and safety, or investigate fraud.

WE DO NOT SELL YOUR PERSONAL INFORMATION to third parties.

5. Data Security

We use industry-standard security measures including:

• Encryption in transit (HTTPS) and at rest
• Access controls and authentication
• Private storage buckets for sensitive documents
• Row-level security in our database

6. Data Retention

Account information is retained while your account is active. Payment and tax records are retained for at least 7 years as required by law. Verification documents may be retained for legal recordkeeping.

7. Your Rights

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Export your data in a portable format
• Object to or restrict certain processing

To exercise these rights, contact privacy@tapacrew.com.

California Residents (CCPA/CPRA)

California residents have additional rights including the right to know, delete, correct, and opt out of sale/sharing of personal information. We do not sell personal information.

EU/UK Residents (GDPR)

Our legal bases include contract performance, legitimate interests (platform operation, fraud prevention), consent, and legal obligations.

8. Children

The Platform is not intended for anyone under 18.

9. Third-Party Links

The Platform may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification.

11. Contact

Privacy Officer: privacy@tapacrew.com. Mailing address: [Company Address].